Terms of Service
These Terms of Service constitute a public offer and govern the conditions of using Feedly.tech.
Terms of Service (Public Offer of Feedly.tech)
1. Parties and general provisions
1.1. These Terms of Service (the “Agreement”) govern the relationship between the operator of Feedly.tech — Feedly LLC (Tax ID and registration details as stated in the Russian version; address: Moscow, Aviamotornaya St., 50 bld. 2, office 29/2) — (the “Operator”, the “Company”) and any legally capable person using the Service (the “User”). 1.2. The Service is the Feedly.tech online platform for review analytics and extraction of “meanings/aspects” with “per review” pricing. 1.3. By accepting this Agreement (Section 2 below), the User confirms they are at least 18 years old and have legal capacity, or they act on behalf of a legal entity / sole proprietor. 1.4. The current version of this Agreement is always available at https://feedly.tech/.
2. Acceptance of the Agreement
2.1. This Agreement constitutes a public offer under applicable law. 2.2. Acceptance includes any actions indicating use of the Service: registration, signing in, uploading reviews, creating tasks, subscribing and paying, and actual use of features. 2.3. Using the Service means full and unconditional acceptance of this Agreement and related documents, including the Privacy Policy.
3. Operator and contacts
3.1. Operator: Feedly LLC. 3.2. Support: support@feedly.tech. 3.3. Telegram: @feedlyhelpbot. 3.4. Partnerships: partners@feedly.tech.
4. Account and access
4.1. Access to the Service is provided via the user account (the “Account”). All actions performed through the Account are deemed performed by the User. 4.2. The User must keep their login/password confidential and prevent third-party access. 4.3. If access compromise is suspected, the User must promptly notify the Operator; until notification, the User bears the risks.
5. Pricing and payments
5.1. Payment is subscription-based. The User selects a monthly plan with an included processing volume. 5.2. Motto: “Pay only for what you need.” When the included volume is exhausted, the User continues at the overage rate. 5.3. Plans (as of publication date): — “Start” — 1,200 RUB / month, 500 reviews (2.4 RUB per review), then 3 RUB; — “Optimum” — 4,200 RUB / month, 2,000 reviews (2.1 RUB per review), then 3 RUB; — “Plus” — 9,500 RUB / month, 5,000 reviews (1.9 RUB per review), then 3 RUB; — “Pro” — 17,000 RUB / month, 10,000 reviews (1.7 RUB per review), then 3 RUB. The Operator may change pricing by publishing updates. 5.4. Free starter pack: 100 free processings upon registration. Not refundable or transferable; may be revoked in case of abuse. 5.5. Overage: 3 RUB per processing above the included volume. May be charged automatically or post-paid. 5.6. Auto-renewal: enabled by default. The User agrees to recurring charges. Can be disabled at any time. 5.7. Payment methods: bank card, or bank transfer for legal entities / sole proprietors. Payment is deemed completed upon receipt of funds. 5.8. Documents: for legal entities / sole proprietors — invoice/act; for individuals — receipt to email. 5.9. Unused volume does not roll over.
6. Refunds and cancellation
6.1. Services are deemed provided when Tokens are credited and/or processing is performed. Refunds are not provided except where required by applicable law or in case of an erroneous charge due to the payment provider’s fault. 6.2. If there are grounds for a refund, the User submits a request to Support; a decision is made within up to 10 business days.
7. Use restrictions and prohibitions
7.1. The User must comply with applicable laws and third-party rights. 7.2. It is prohibited to: (a) upload illegal content (personal data without lawful basis, trade secrets, IP-infringing materials, etc.); (b) interfere with the Service (DDoS, vulnerability scanning, bypassing security); (c) copy, decompile, or modify source code; (d) use bots/automation outside the provided API; (e) share access with third parties; (f) use the Service to build competing solutions. 7.3. In case of violation, the Operator may restrict or terminate access.
8. User content and rights to results
8.1. The User’s input data and processing results belong to the User. The User grants the Operator a non-exclusive license to use them to the extent necessary to perform this Agreement. 8.2. The Operator retains rights to software, databases, algorithms, design, documentation, and anonymized aggregated data. 8.3. The User warrants they have the rights to upload the materials.
9. Personal data and confidentiality
9.1. Data processing is carried out under the Privacy Policy, which is an integral part of this Agreement. 9.2. Separate consents (including for cross-border transfers) may be requested in the interface.
10. Support and notifications
10.1. The Operator may send service and informational messages by email, via the interface, or messengers. 10.2. Support channels are listed in Section 3.
11. Disclaimers
11.1. The Service is provided “as is”. The Operator does not guarantee the absence of errors or downtime. 11.2. The User is responsible for their internet connection, equipment, and the correctness of input data.
12. Limitation of liability
12.1. The Operator is not liable for: (a) connection failures, force majeure; (b) actions of third parties; (c) losses caused by incorrect User data; (d) indirect damages and lost profits. 12.2. Total liability is limited to the amount paid over the last 3 months.
13. Force majeure
13.1. The parties are released from liability in the event of force majeure (natural disasters, accidents, military actions, infrastructure outages, government acts, etc.).
14. Disputes and governing law
14.1. The laws of the Russian Federation apply. 14.2. Pre-trial dispute resolution is mandatory; response time is 14 days. 14.3. Disputes are considered in the courts of Moscow. Consumers may apply under consumer protection rules where applicable.
15. Changes to the Agreement
15.1. The Operator may change this Agreement; the new version becomes effective upon publication. 15.2. Continued use of the Service means acceptance of the changes.
16. Final provisions
16.1. Invalidity of any part does not affect the Agreement as a whole. 16.2. This Agreement does not create partnership or employment relations. 16.3. The Agreement is effective indefinitely from the moment of acceptance.
17. Operator details
Feedly LLC E-mail: support@feedly.tech Telegram: @feedlyhelpbot